Shipping policy
1. **Delivery Method**: We exclusively utilize Royal Mail Tracked 48 for all shipments. This service provides tracking information and aims to deliver within 2-3 working days from the date of dispatch.
2. **Processing Time**: Orders are processed promptly upon receipt, typically within 1-2 working days. Please note that processing times may vary during peak seasons or promotional periods.
3. **Order Tracking**: Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details. You can use this information to monitor the status of your delivery.
4. **Domestic Shipping (United Kingdom)**: Our complimentary shipping service applies to deliveries within the United Kingdom. Orders shipped via Royal Mail Tracked 48 aim to arrive within 2-3 working days from the dispatch date.
5. **Shipping Restrictions**: At present, we only offer shipping services within the United Kingdom. We regret that we are unable to ship orders internationally. We appreciate your understanding in this matter.
6. **Incomplete or Incorrect Addresses**: Please ensure that you provide accurate and complete shipping information at the time of checkout. We are not responsible for orders that are delayed, lost, or returned due to incomplete or incorrect addresses provided by the customer.
7. **Shipping Delays**: While we strive to ensure timely delivery of your order, unforeseen circumstances beyond our control may occasionally cause shipping delays. We appreciate your patience and understanding in such situations.
If you have any questions or require further assistance regarding our Shipping Policy, please do not hesitate to contact us. Thank you for choosing us for your product needs.